Shipping policy

📦 Shipping Providers

We work with a network of global suppliers and logistics partners. As such, shipping methods and carriers are selected by the supplier and may vary by product and destination.

 

💰 Shipping Costs

We offer free standard shipping on most products unless otherwise stated at checkout. Any applicable shipping fees will be clearly displayed before you complete your purchase.

 

🚚 Fulfillment & Shipping Times

All orders are processed within 1–5 business days. Once processed, shipping times typically range between:

•  7–20 business days for most destinations

•  Up to 30 business days for remote or less accessible regions

Please note: These are estimated timeframes provided by our third-party suppliers and may vary due to customs delays, local disruptions, or high seasonal demand.

 

📬 Tracking Information

Tracking numbers (if available) will be provided via email once your order has shipped. Please allow a few days for tracking to update.

 

 

❗ Delays, Customs & Import Duties

We are not responsible for delays caused by customs, natural events, or carrier issues. Any customs fees, taxes, or import duties are the responsibility of the customer.

 

📮 Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of delivery. We will work with our supplier to resolve the issue as quickly as possible.